CHC32015

Certificate III in Community Services

Introduction

Serving the community is more than a job, and passionate, committed community service workers are more than employees. They are game changers.

As awareness grows, attitudes shift and the community’s needs grow ever more complex; savvy and compassionate community service workers will be needed more than ever. This course helps to get you in on the ground floor, and from there, kickstart a rewarding career.

Category

Community Services

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Overview

Do you see yourself working in a community environment or local organisation? Do you enjoy supporting others? If so, a career in community service beckons.

The Certificate III in Community Services can provide you with the basic skills and knowledge required to gain employment as a community services worker that provides a first point of contact and assists individuals in meeting their immediate needs, under direct supervision.

Your training will have a broad-based focus, with an accent on:

Responding to client’s needs
Workplace health and safety knowledge
Mandatory reporting
Supporting people with mental health barriers
How to increase the safety of individuals at risk of suicide
Working with diverse communities

Graduates of this nationally accredited Certificate III can move into roles where they provide a first point of contact and/or directly assist individuals in meeting their immediate needs. At this level, people typically work under the direction of others, with both direct and indirect supervision.

Delivery mode

Face-to-face
Blended
Part-time – up to 12 months

Job roles

Occupational titles may include:

Assistant community services workers
Contact officers
Support worker

Assessment

Assessment may consist of

written answers to questions
role plays
project
holistic assessment

Evidence may be

written
audio recordings
video recordings
observation
Zoom recording
interview
documents

Entry Requirements

There are no prerequisites for this course.

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.

Units

The Certificate III in Community Services consists of 12 units:

5 core units
7 electives

Elective units will vary depending on consultation with industry and the topics students will wish to study.

Core units include:

CHCCOM005	Communicate and work in health or community services
CHCDIV001	Work with diverse people
HLTWHS002	Follow safe work practices for direct client care
HLTWHS006	Manage personal stressors in the work environment
CHCCCS016	Respond to client needs

Fees

Fees vary due to government funding options available for some courses. Please contact us to confirm course fees.

Duration

Part-time – up to 12 months

I wanted a change of careers and AST went above and beyond to find a course that suited my needs, the enrolment process was a breeze and I was supported through the process. Starting a course as an adult was very nerve racking, but the trainer I had ensured every single students needs were met and catered his teaching style to suit their needs, a very inclusive organisation and a very safe environment to be in.

Course participant Angie

I never had any problems communication with my trainer and they were always helpful and supportive! Thank you for believing in me but most importantly helping me believe in myself!

Course participant Crystall

Thoroughly enjoyed completing my cert 3 and 4 in disability with AST, and am now working in a very rewarding career.

Course Participant Joanne

I would highly recommend AST and if I decide to do more study I will definitely be using AST.

Course Participant Heidi

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