Certificate II in Hospitality

The SIT20322 Certificate II in Hospitality encompasses the basic skills and knowledge needed for those wanting to work in the hospitality sector. For those wanting to work in environments such as hotels, catering operations, and coffee shops, this qualification provides experience to get comfortable in the industry. 

Your training will focus on: 

• How to use hospitality skills
• How to participate in health and safety processes
• How to work effectively in the chosen stream of hospitality, could include:
  • Maintain cleaning storage areas
  • Preparing and presenting dishes
  • Provide responsible service of alcohol
  • Attending gaming machines

AST auspices this qualification to secondary schools so their teachers can deliver to secondary school students as part of their VET studies.

Job roles vary across different industry sectors and may include:

• Café Attendant
• Bar Attendant
• Catering Assistant
• Room Attendant
• Front Office Assistant

Assessment may consist of

• written answers to questions
• role plays
• holistic assessment

Evidence may be 

• written 
• audio recordings
• video recordings
• observation
• Zoom recording
• interview
• documents

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.

The SIT20322 Certificate II in Hospitality consists of 12 units:

• 6 core units
• 6 elective units

Elective units will vary depending on consultation with industry.

Core units include:

This qualification is offered to secondary schools on a fee-for-service basis, where a fee is charged for each individual student’s enrolment.

Please contact us for the current year’s auspicing fees.