FAQs

Absolutely. Please call our enrolments and support team on (03) 5445 9880 and they can talk you through our programs.

Enrolling into one of our courses is easy; our team has a conversation with the prospective student to determine the course suitability and how it fits into their employment goals or community aspirations. We then undertake what is known as a ‘Pre-Training Review’; a short conversation about existing skills, current capacity and capability to complete the course and what the prospective student expects from the course.

We then talk about funding opportunities, if applicable, and course fees. Once all parties are happy and the student is happy to enrol, we then move to complete a formal Enrolment Form, accept a deposit towards the course fees (if applicable) and then confirm course commencement dates, times and venues.

Course duration varies and depends on the chosen subject you are studying.


Most of our short courses run over just one or two days (e.g. Provide First Aid and Prepare and serve espresso coffee) but other courses, such as Diplomas, may run for 18 months.


Our enrolments team will be able to advise on course durations.

Our courses run face-to-face and online, depending on the course. The majority of our direct delivery courses are delivered in Bendigo, Echuca, Ballarat and Melbourne. Our VET Delivered to Secondary Schools are often delivered on the school premises that the students are already attending.


We also have blended and remote courses, where there is trainer-led, structured delivery using video conferencing software such as Zoom (typically delivered in the evenings) mixed with self-paced, independent study.

We use varying learning and assessment resources depending on the course students are studying. This may include hard copy books and assessment resources or online Learning Management Systems (LMS) where students have their own log-in and can answer questions and upload evidence to their ‘portal’, where the trainer will then log in themselves and review and mark the work.

We do have funding available in Victoria for eligible students via our Skills First contract and our Adult Community and Further Education (ACFE) contract.

Please contact our team and enquire about funding eligibility.

We employ Student Support Officers and a Diversity Engagement Officer whose primary role is to be student-facing and support students through any barriers to learning that they might be facing, even if these barriers are personal and centred on topics outside of the classroom.