Introduction to Hospitality

Our Introduction to Hospitality short course will equip you with the tools to understand the basic skills and knowledge needed for those wanting to work in the hospitality sector. For those wanting to work in environments such as hotels, catering operations, and coffee shops, this qualification provides experience to get comfortable in the industry

Your training will focus on:

• How to use hospitality skills
• How to participate in health and safety processes
• How to communicate with fellow hospitality workers
• Behaviours and customer expectations in the workplace
• Preparing and serving espresso coffee

This is a Government-funded short course that can open up new employment opportunities and pathway into an accredited course across various vocational areas.

• Face-to-face
• Part-time: 60 hours

Job roles vary across different industry sectors and may include:

• Café Attendant
• Bar Attendant
• Catering Assistant
• Front Office Assistant

No formal assessment is required in this course. There will be learning activities to demonstrate knowledge and understanding.

There are no prerequisites for this course.

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.

No Units of Competence are contained within this short course.

This course is fully funded by the Adult Community and Further Education (ACFE) Board.

Part-time: 60 hours